Last updated: 29 August 2026
Roxy’s Dog Club respects your privacy and aims to handle personal information responsibly under New Zealand’s Privacy Act 2020.
Information we collect
When you use our contact form, we may collect:
- Your name
- Your email address
- Your message
- Information you voluntarily provide about a business, service or dog-friendly place
Our website and hosting services may also collect technical information such as your IP address, browser type, device information and pages visited. This may be used for website security, maintenance and performance.
How we use your information
We use personal information to:
- Respond to enquiries
- Review suggested businesses, services or places
- Correct or update website information
- Protect the website from spam, misuse and security threats
- Maintain and improve Roxy’s Dog Club
We will not sell your personal information or use it for unrelated marketing without your permission.
Storage and service providers
Contact-form submissions are stored in WordPress through Fluent Forms. Email notifications may be processed through Gmail, Google services and FluentSMTP. The website is hosted by Hostinger.
Some service providers may process information outside New Zealand. We use these services only where reasonably necessary to operate the website.
Sharing information
We may share information with service providers that help operate the website. We may also disclose information where required by law or where reasonably necessary to protect the website, its users or another person.
Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected. Contact-form entries may be deleted when they are no longer needed.
Cookies
Roxy’s Dog Club may use essential cookies for website security, functionality and performance. Additional cookies may be added if analytics, advertising or online shopping features are introduced. This policy will be updated if our use of cookies changes.
Access and correction
You may ask for access to personal information we hold about you or request that incorrect information be corrected.
To make a request or ask a privacy question, use our Contact page:
Updates
We may update this Privacy Policy when the website, its services or legal requirements change. The latest version will always be published on this page.